Got a call "From Spiceworks"

Briser_fae_the_broch wrote:

Personally I wish Reception would filter these calls for us and not transfer but they see another call coming in so they dump it onto our ext fast as they can.

If your company is big enough for a reception desk, then it's big enough that one person often can't be well informed enough to filter calls that come in. (also not likely paid enough to care)